General Help Directory & Tips

 

In need of assistance?  Please review the list below, and if your question is not answered, click on our Help Request link at the bottom of the page...

 

• Region 10 Receptionist
  (For assistance in contacting a Region 10 Employee)

Abrams Building ... 972-348-1750

Spring Valley Building ... 972-348-1701

 

• Teacher Job Network (TJN) Membership Questions
  Karen Parker:   972-348-1032
  email:  TJN@region10.org
  TJN Homepage:  http://ws3.ednet10.net/TJN/TJN_Home.nsf?OpenDatabase

 

• Teacher Preparation and Certification (TPC) Questions on:
  Certification, Blackboard, Payments, TPC Online Classes, Testing, Insite Interview, TPC Passcodes, Study Sessions, and Mentoring.

 

 TPC:  972-348-1492

 TPC Homepage:  http://www.region10.org/TPC/

 

• Registration for Classes, Class Content Questions, Cancel a Registration:

 Click Calendar of Events link and follow instructions below:

 

 a. Calendar of Events

 b. Search for the class

 c. Click on the TITLE of the class

 d. Scroll down to the bottom of the screen

 e. Call the person listed to the right of the word CONTACT.

 

• Staff Directory
  Click here for phone and address information.

 

• Online Evaluation Survey

 Click here to see how to complete an Online Evaluation Survey.

 

• Webccat
  Call Webccat Helpdesk at 972-348-1554

 

• ICAT
  Call the Online Learning Center Helpdesk at 972-348-1162

 

• Online Learning Center
  Call the Online Learning Center Helpdesk at 972-348-1162

 

• Videoconference Scheduling
  Call 972-348-1164

 

• PC/Desktop and Email Issues for non-Region 10 Employees
  Contact your District Technical Coordinator or Technology Assistant at your School.

 

• MAC users:  please use the Safari Browser to view our website...

 

• More Help...

 Click here to find more specific help information and help movies.

 

 

Still need help?   Click here for further assistance