Review the Help Directory below for direct assistance with a program.
If further help is needed, or your program isn't listed,
please contact the Help Desk.
Region 10 Help Desk
The Help Desk provides assistance with Region 10 Web-based Programs and Technology Applications.
Call 972-348-1234
Create a Help Request Ticket
Region 10 Receptionist
(For assistance in contacting
a Region 10 Employee)
972-348-1750 ... Abrams Building
972-348-1701 ... Spring Valley Building
Help Directory (for Direct Assistance) Acrobat Reader Download
- Password reset: call 972-348-1234
- Eduphoria
972-348-1774
- Online Evaluation Survey
Click here to see how to complete an Online Evaluation Survey.
- Online Learning Center (OLC)
Password reset only: 972-348-1234
OLC PD NOTE:
Internet Explorer 8 needs to have the Compatibility View
Setting turned ON for OLC PD courses.
Click HERE for instructions.
- Region 10 Staff Directory
Click here for phone and address information.
- Registration for Classes, Class Content Questions, Cancel a Registration
(Calendar of Events)
Click Calendar of Events link and follow instructions below.
b. Search for the class
c. Click on the TITLE of the class
d. Scroll down to the bottom of the screen
e. Call the person listed to the right of the word CONTACT.
- TJN -- Teacher Job Network
email: TJN@region10.org
TJN Homepage: http://www.teacherjobnet.org
TJN: 972-348-1086
- TPC -- Teacher Preparation and Certification
Certification, Payments, TPC Online Classes, TExES Study Sessions and Practice Testing, Insite Interview, TPC Passcodes, Study Sessions, and Mentoring.
TPC Homepage: http://www.region10.org/TPC/
TPC: 972-348-1492
- Webccat Support
972-348-1774
- Videoconference
972-348-1164
- MAC users: please use the Safari Browser.
- PC/Desktop and Email Issues for non-Region 10 Employees
Contact your District Technical Coordinator or Technology Assistant at your School.
- ... More Help
Click here to find specific help information PDFs and help videos.