Help

 

Region 10 Help Desk

The Help Desk provides assistance with Region 10 Web-based Programs and Technology Applications.

The Help Desk can only research course history from the past 5 years. Please do not request course certificates older than 5 years.

Create a Help Request Ticket

Region 10 Receptionists

Spring Valley Building

400 E. Spring Valley
Richardson, TX 75081-5101

972-348-1700

Abrams Building

904 Abrams Rd.
Richardson, TX 75081

972-348-1750

Main Help Number*  972-348-1234

*Note: R10 Account passwords may be reset by following the prompts on the R10 login page.

Option 1:

Videoconferencing

Option 2:

Website Applications

Option 3:

Teacher Job Network

Option 4: 

TEKS Resource System, Eduphoria, TEKSBank

R10 Help Desk Hours

Monday - Thursday 7:00 am - 4:30 pm
Friday 7:00 am - 3:00 pm

 

Add / Edit School Information

  • For R10 Account creation/edit process AND 'School Profiles'

Our district/campus 'School Profiles' system automatically updates database information from the TEA's AskTED website nightly. If you notice incorrect data on AskTED, please contact your appropriate school personnel so they can update the AskTED information.


Calendar of Events

  • Registration for Classes, Class Content Questions, Cancel a Registration
  • Click link below and follow instructions.
  1. Go to Calendar of Events
  2. Search for the class
  3. Scroll down and call the Contact Person listed for the event

Online Learning Center (OLC)

Create a Help Request Ticket


TEKSBank Support
Phone:  972.348.1774
Email:  dassupport@region10.org


TJN -- Teacher Job Network

Email:  TJN@region10.org
TJN Homepage:  www.teacherjobnet.org
Phone:  972-348-1086


TPC -- Teacher Preparation & Certification

  • Certification, Payments, TPC Online Classes, TExES Study Sessions and Practice Testing, Insite  Interview, TPC Passcodes, Study Sessions, and Mentoring.

TPC Homepage:  http://www.region10.org/TPC/
Phone:  972-348-1492


Videoconference

972-348-1234 opt 1

 

  • PC/Desktop and Email Issues for non-Region 10 Employees
    Contact your District Technical Coordinator or Technology Assistant at your School