It's a two-day course that teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics—at all levels of your organization. By learning how to speak and be heard (and encouraging others to do the same), you’ll surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment.
Crucial Conversations
What is Crucial Conversations Training?
Tools for Talking When Stakes are High
Whenever you’re not getting the results you’re looking for, a crucial conversation is likely keeping you stuck.
Whether it’s a problem with poor quality, slow time-to-market, declining customer satisfaction, or a strained relationship—whatever the issue—if you can’t talk honestly with nearly anybody about almost anything, you can expect poor results.
Crucial Conversations Teaches How To:
Speak persuasively, not abrasively
Foster teamwork and better decision making
Build acceptance rather than resistance
Resolve individual and group disagreements
Benefits of Crucial Conversations
Productivity & Quality
Teamwork
Relationships
Performance
Efficiency
There is a registration fee for Crucial Conversations for members and non-members.
For fee information (cost of participant materials), email Angela Sandoval
Contacts
Program Coordinator
Stacie Wilson
972-348-1230
Email Stacie Wilson
Program Coordinator
Dr. Zaida Saldivar
972-348-1044
Email Dr. Zaida Saldivar
Administrative Assistant
Angela Sandoval
972-348-1692
Email Angela Sandoval